Privacy Policy

-Egypt Tours Gate 

At Egypt Tours Gate , we place the highest importance on protecting the privacy of our customers and ensuring the confidentiality of their personal data. This Privacy Policy aims to explain how we collect, use, store, and share your personal information when you browse our website, use any of our services, or make a booking with us.

1. Information We Collect

We collect the following information when you interact with us:

Full name, date of birth, and contact details (phone number, email address, physical address)

Passport or national ID information, and visas if applicable

Billing and payment details

Travel preferences (room type, dietary requirements, preferred tours, special occasions)

Emergency contact and alternative contact information

Any information you voluntarily provide through communication or online forms on our website

2. How We Use the Information

We use your personal information for the following purposes:

To confirm bookings and arrange travel itineraries and services

To process payments and issue invoices and receipts

To communicate with you regarding your booking or updates related to your trip

To fulfill special requests (e.g., health needs, dietary requirements, special assistance)

To improve service quality and user experience

To comply with legal and regulatory obligations

3. Sharing Information

We are committed to not sharing your personal data with third parties except in the following cases:

With our travel service partners (such as hotels, airlines, transport providers, or tour guides) to fulfill your booking and provide the requested services

With technology providers or secure booking and payment systems, only as needed for operational purposes

If required by law or upon an official request from regulatory or security authorities

4. Data Protection

We implement strict technical and organizational measures to protect your personal data from unauthorized access, alteration, loss, or disclosure. These measures include up-to-date cybersecurity systems and internal access control policies.

5. Your Rights as a User

You have the right at any time to:

Request access to your personal data stored with us

Request correction or updating of your data

Request deletion of your data if there is no legal or contractual obligation to retain it

Withdraw your consent to the use of your data (without affecting the lawfulness of prior use before the withdrawal)

6. Changes to the Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with the effective date. Continued use of our website or services after such updates constitutes your acceptance of the revised policy